Useful articles and news

1. Introduction
CargoCrafters uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. This notice explains what cookies we use, why we use them, and how you can manage your preferences in compliance with French and EU data protection laws.
By continuing to browse our website, you consent to the use of cookies under the conditions described in this notice.

2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites remember user preferences, improve functionality, and enable analytics or targeted advertising.
Cookies may be set by our website (first-party cookies) or by third-party providers (third-party cookies) that deliver services on our behalf.

3. Types of Cookies We UseEssential Cookies (Strictly Necessary)
These cookies are necessary for the website to function properly. They cannot be disabled in our systems. They are typically used for:

• Authentication and security
• Managing cookie preferences
• Load balancing and session management

Examples: Session cookies, authentication cookies

Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information. They allow us to measure and improve website performance.
Examples: Google Analytics, Matomo

Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences (language, region) or login details.
Examples: User preference cookies, chat support cookies

Advertising & Targeting Cookies
These cookies track your browsing habits to deliver relevant ads on our site and third-party platforms. They help us personalize marketing campaigns and limit the frequency of ads.
Examples: Facebook Pixel, Google Ads

4. Managing Your Cookie Preferences
You can control or disable cookies at any time by:

1. Adjusting your browser settings to block or delete cookies.
2. Using our cookie consent banner, where you can customize your preferences.

Please note: Disabling essential cookies may affect website functionality.

5. Third-Party Cookies and Data Sharing
Some cookies are placed by third-party providers, such as analytics or advertising platforms. These providers have their own privacy policies, which we encourage you to review.
We do not sell or share your personal data with advertisers without your explicit consent.

6. Data Retention
Cookies have a maximum lifespan depending on their type:

• Session cookies expire when you close your browser.
• Persistent cookies remain stored for up to 13 months, in compliance with French regulations.

7. Your Rights
Under GDPR (EU 2016/679) and French data protection laws, you have the right to:

• Withdraw your consent at any time
• Access, correct, or delete your personal data
• Restrict or object to data processing

For more details, please read our Privacy Policy.

8. Contact Us
If you have any questions about our cookie policy, contact us at:
Email: strugovda@cargocrafters.tech
Address: CargoCrafters, Location in France
Last updated: 25.06.2024

Last updated: 25.06.2024

1. Introduction
CargoCrafters ("we," "our," or "us") is committed to protecting your personal data and ensuring transparency in how we collect, use, and store information. This Privacy Policy explains how we handle your data in accordance with the General Data Protection Regulation (GDPR) and French data protection laws.
By using our website, you agree to the practices described in this policy.

2. Who We Are

• Company Name: CargoCrafters
• Registered Address: Location in France
• Contact Email: strugovda@cargocrafters.tech

3. What Personal Data We Collect
We collect and process different types of personal data depending on your interaction with our services.
3.1 Information You Provide Directly

• Name, email address, phone number (when contacting us or filling out forms)
• Billing and shipping details (for transactions)
• Any other information you provide voluntarily

3.2 Data Collected Automatically
When you visit our website, we may collect:

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent on the site, interaction with content
• Cookies and Tracking Technologies: For analytics, functionality, and advertising

3.3 Data from Third Parties
We may receive additional data from external partners (e.g., analytics tools, advertising networks) when you interact with our services.

4. How We Use Your Data
We process your personal data only when necessary for:

• Providing Our Services: Processing inquiries, transactions, and customer support
• Improving Our Website: Analyzing usage trends to enhance user experience
• Marketing & Advertising: Sending promotional content (only with your consent)
• Legal Compliance: Ensuring compliance with GDPR and other regulations

We do not sell or share your data with third parties for commercial purposes.

5. Legal Basis for Processing Data
We rely on the following legal grounds under GDPR:

• Contractual Necessity (e.g., processing orders, providing services)
• Legitimate Interests (e.g., improving services, fraud prevention)
• User Consent (e.g., email marketing, optional cookies)
• Legal Obligation (e.g., tax, regulatory compliance)

6. How We Store & Protect Your Data
We implement strict security measures, including:

• Encryption & Secure Storage: Data is encrypted and stored in secure European servers.
• Access Control: Only authorized personnel can access sensitive data.
• Data Retention Policy: Personal data is stored only as long as necessary:
• Customer data: Retained for up to five years after last interaction.
• Marketing data: Retained until you withdraw consent.
• Cookies & analytics data: Retained for up to 13 months.

7. Your Rights Under GDPR
As a user in the EU (including France), you have the following rights:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): Request deletion of your data.
• Right to Restriction of Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Opt out of certain processing, including marketing.
• Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at strugovda@cargocrafters.tech.

8. Sharing Data with Third Parties
We only share your data when necessary, with:

• Service Providers: Hosting, analytics, and IT security partners
• Legal Authorities: If required by law or for fraud prevention
• Business Transfers: In case of mergers or acquisitions (you will be notified)

We ensure all third-party providers comply with GDPR.

9. International Data Transfers
We primarily store and process data within the European Economic Area (EEA). If data is transferred outside the EEA, we use:

• Adequate safeguards (e.g., Standard Contractual Clauses)
• Data protection measures ensuring compliance with GDPR

10. Third-Party Links & Services
Our website may contain links to external websites (e.g., social media, payment providers). We are not responsible for their privacy practices, so we recommend reviewing their policies.

11. Changes to This Privacy Policy
We may update this policy periodically to reflect legal or operational changes. Significant updates will be communicated via email or website notifications.
Latest update: 25.06.2024

12. Contact & Complaints
If you have questions about this Privacy Policy, or wish to file a complaint, contact us:
Email: strugovda@cargocrafters.tech
Address: CargoCrafters, Location in France
Supervisory Authority:
If you believe we have not handled your data properly, you have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés):

• Website: www.cnil.fr
• Phone: +33 (0)1 53 73 22 22